Please keep the emailed receipt for your orders. If you are not satisfied with your purchase, you may return the hardback volumes up to 30 days from the date of purchase. Any product you return must be in resalable condition. Shipping costs are non-refundable; the shipping cost will be deducted from the refund. Customers are responsible for the cost or return shipping. Ship volumes to Cherrydale Press, P.O. Box 7436, Arlington VA 22207. Once we have received the product, we will refund the money on PayPal.
Digital files may not be refunded: audio files, Teaching Languages with Miss Mason and François, or eBook versions of the volumes. We are willing to exchange eBook versions within 30 days for a hardback volume. The customer must first delete the eBook and destroy all copies, purchase the hardback volume, contact us, and then we will refund the money for the eBook version.